Deepak Kumar: Agentic AI in Product Development

Session Overview

"The next decade belongs to PMs who manage machines, not meetings."

While 70% of organizations are still stuck in basic automation with chatbots and dashboards, true competitive advantage lies in Agentic AI. In this visionary session, Deepak Kumar explores the shift from "Assisted Tasks" (Copilots) to "Autonomous Workflows" (Agents).

Deepak introduces a new operating model for product teams: moving away from the traditional "Backlog → Dev → Deploy" cycle to a new "Objective → Agent → Continuous Autonomy" loop. He provides a practical 8-step framework for PMs to build agents without engineering support and showcases real-world case studies from BFSI and ERP sectors where agents are handling origination, decisioning, and reporting autonomously.

Key Takeaways

02:15 The AI Adoption Illusion: Why automation is a commodity, but orchestration is the real differentiator.
07:50 Evolution of AI: The transition from Prompts (one-off answers) to Agents (autonomous workflows with persistent context).
14:30 The New Product Lifecycle: How the role of a PM is shifting from writing tickets to designing machine behavior and guardrails.
20:45 Building Without Code: An 8-step guide to creating agents end-to-end, from defining business outcomes to configuring tools.
26:10 Real-World Impact: Case studies of "FinVendor" and "OrderNotify" agents automating finance and sales workflows in Microsoft Dynamics 365.